Returns & Exchanges

We want you to be delighted with your lighting and home decor, but if you are not completely satisfied, we offer a straightforward 30-day return policy for most items in their original condition.

1

Initiate Your Return

Contact our customer service team via email or our online portal with your order number and the reason for return to receive a Return Merchandise Authorization (RMA).

2

Pack Your Items

Carefully repackage the products in their original packaging, ensuring all fixtures, bulbs, and mounting hardware are included to prevent damage during transit.

3

Ship the Package

Affix the provided return label or use a tracked courier service of your choice to send the items back to our central distribution warehouse.

4

Receive Your Refund

Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing